Refund & Exchange Policy

At OUTSIDER, we take pride in the quality of our products and appreciate your support of our brand. Please review our policy before making a purchase.

No Refunds

All sales are final. We do not offer refunds for any products purchased through our website, except where required by applicable law.

Exchanges

We gladly accept exchanges for a different size or the same item, provided that:

• Your exchange request is submitted within 30 days of the delivery date.

• The item is unworn, unwashed, unused, and in its original condition with all original tags attached.

• The requested replacement item is currently in stock.

If the requested size or item is unavailable, we will work with you to identify an alternative exchange option when possible. We cannot guarantee the availability of replacement merchandise.

Non-Exchangeable Items

The following items are not eligible for exchange:

• Products showing signs of wear, washing, alteration, or damage.

• Items returned without original tags.
  

• Final sale or limited-edition items designated as non-exchangeable.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at info@outsiderphx.com. Include your order number and photographs of the item so we can resolve the issue promptly.

How to Request an Exchange

To request an exchange, please email info@outsiderphx.com with:

• Your order number

• The item(s) you wish to exchange

• The requested replacement size or item

Once your request is approved, we will provide instructions for returning your item.

Customers are responsible for return shipping costs unless the exchange is due to a damaged, defective, or incorrect item.

Contact Us

If you have any questions regarding this policy, please contact us at info@outsiderphx.com.